Buying

Buying on Kitsch please is easy, safe and secure. This is how it goes.

Step 1. SELECT

When you see a product you like, click ‘add to cart’. This will save it for you to review later on.

Step 2. REVIEW

When you’re finished browsing, you can review and edit your selection through the ‘view cart’ option at the top right of page.

Step 3. PICKUP or POSTAGE

Sellers will outline what options are available to get your product to you. Some options that may be presented are:

  • Free shipping
  • Free local pick-up
  • Flat rate shipping
  • Calculated cost shipping

At checkout, you’ll be prompted to select which out of the offered postage methods is most suitable/preferable for you. You will then be sent updates on shipping or collection via email.

Note** Be sure to check your ‘junk’ or ‘spam’ mail folder if you have not received an email to your inbox following your purchase!

Step 4. PURCHASE

Payments can be made using Visa, MasterCard or your PayPal account. All payments are facilitated through PayPal, who provide the highest level of data security. To find out more, see Payments and Security.

paypal-secure

It’s that easy.

 

Tips for buyers

Never give out your private PayPal information, your personal contact information, credit card information or email address to Sellers.

Only make payments through the secure and verified channels on kitschplease.com.au. Kitsch please withholds your payment for a period to allow the Seller to ship your items to you, or for you to pick up your items.

Condition of items

Be aware that items sold on Kitsch please are secondhand, and as such, there may be signs of wear and tear common for the product’s age. In many cases, this is what makes the pieces so special! Sellers do their best to describe and photograph their wares as accurately and comprehensively as possible. Some Sellers may offer exchanges or returns, but that is at their own discretion. Therefore, check what their policy is and ask as many questions as necessary before purchasing a product.

Delivery of items

All deliveries made by courier need to be signed for on delivery, unless an ATL (Authority to Leave) has been specified on the purchase notes at Checkout. In leaving an ATL, please specify the most secure place the courier should leave the package. Should the Buyer provide an ATL, the Buyer accepts all responsibility for missing packages left by the courier.

In the absence of an ATL, buyers are responsible for having someone at the delivery address to sign for and receive the delivery. Buyers are responsible for any freight charges or re-delivery costs incurred as a result of failure to sign on delivery or if incorrect shipping details are provided at Checkout.

For more information visit Shipping and Returns and Terms and Conditions.